Become a B2B Customer Service Expert at PSI in Markham and support customers with your exceptional skills. Engage actively with clients via inbound and outbound calls along with email communication.

At Pacific Smoke International, a leading distributor of vaporizers in Canada, we are looking for a motivated B2B Customer Service Representative to join our team. This full-time position will involve resolving customer inquiries, processing orders, and collaborating with various departments to maximize customer satisfaction. Candidates are encouraged to bring a proactive approach to problem-solving and customer care.

Key Responsibilities:
• Deliver professional service through effective communication
• Address customer inquiries efficiently and courteously




• Maintain records and adjust customer accounts as required
• Collaborate with departments for seamless operations
• File warranty claims and validate processing

Requirements:
• Customer service experience of 1-2 years is desirable
• Proficient communication skills in English; French is an asset
• Background in working with ERP systems preferred
• Solid organizational and time management abilities
• Outgoing personality and attention to detail

Leverage your customer service experience to make a difference at PSI while enhancing client relations.
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📌 Join PSI asB Customer Service Expert (Ontario)
🏢 Pacific Smoke International
📍 Ontario