Assure the accuracy of Amica's occupancy data as a Prospect Outreach Specialist on a six-month contract. Your relationship-building skills will enhance the sales efforts at Amica Senior Lifestyles.
Join Amica in supporting an essential six-month initiative focused on optimizing occupancy pipeline integrity. This role emphasizes outreach to potential residents and families, engaging them in conversation to update their information and preferences in the CRM. As you connect with prospects, your efforts will play a key role in enhancing the effectiveness of Amica's sales team.
Key Responsibilities:
• Engage with prospects to determine their current status
• Maintain complete and accurate prospect records in the CRM
• Obtain necessary consent for marketing communications
• Document valuable insights regarding occupancy trends
• Facilitate warm handoffs to the Residence Sales Consultant
Requirements:
• Proven experience in senior living or customer-focused roles
• Exceptional communication and interpersonal skills
• Warm and empathetic telephone demeanor
• Experience with CRM systems
• Sharp organizational skills and attention to detail
Contribute to a more effective sales strategy at Amica by focusing on data accuracy and relationship management.
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