Become the Registry Team Supervisor at AMA, focusing on mentoring and motivating registry staff across Alberta. Your leadership will drive team retention and service excellence every day.

As AMA's Registry Team Supervisor, you'll bring your positive spirit and coaching style to support the Registry Administration Team while ensuring operational efficiency in the Registries Contact Centre. With a minimum of three years in registry operations, you’ll create a collaborative atmosphere that reflects our family-oriented culture.

Key Responsibilities:
• Supervise daily operations and service levels of the Registry team
• Conduct initial training and coaching for team members
• Share information regarding product updates with staff




• Address member concerns and escalations effectively
• Monitor key performance indicators for continuous improvement

Requirements:
• At least 3 years of Registry experience needed
• Certifications: Basic Registry, CORES I & II, Health & Wellness
• Clear Police Information Check required
• Leadership experience in coaching desired
• Strong interpersonal communication skills

Empower your team and foster a nurturing setting at AMA while delivering exceptional service.
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📌 Registry Team Supervisor at AMA (Alberta)
🏢 AMA - Alberta Motor Association
📍 Alberta