Join Shangri-La Toronto as a Housekeeping Manager, ensuring top-tier service excellence. Lead a dedicated team and create remarkable guest experiences in a luxury workplace.

In the role of Service Leader within the Housekeeping department, you will guide Room Attendants and maintain cleanliness throughout the hotel. Your focus on operational excellence and compliance will drive satisfaction for both guests and colleagues. Engage in training initiatives and uphold high standards of hospitality as you contribute to a cohesive team environment.

Key Responsibilities:
• Supervise and coach Room and Uniform Attendants
• Monitor compliance with hotel policies and safety standards
• Conduct regular inspections of housekeeping services




• Manage departmental payroll and supply inventories
• Initiate cross-departmental communication

Requirements:
• At least 2 years’ experience in a luxury hotel environment
• Background in Hospitality Management preferred
• Proficient in English communication skills
• Availability for flexible shifts, including weekends
• Familiarity with Shangri-La operational guidelines

Lead the Shangri-La mission of hospitality and excellence in your role as a pivotal team member.
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📌 Shangri-La Toronto Housekeeping Manager (Ontario)
🏢 Shangri-La Group
📍 Ontario