Westminster Toyota seeks a dedicated Service Appointment Coordinator and Receptionist to streamline service operations in New Westminster. This position is key to enhancing customer booking experiences.

This role requires you to manage customer calls, schedule service appointments, and ensure smooth communication between clients and the service department. You will handle phone and email requests efficiently while providing outstanding customer support. A friendly disposition and organizational skills are vital for success in this role.

Key Responsibilities:
• Direct incoming calls to appropriate service staff
• Efficiently book service appointments over calls and emails
• Make reminder calls to customers regarding appointments




• Generate and review daily reports for service operations
• Assist customers with tailored service inquiries

Requirements:
• Robust organizational and telephone communication skills
• Experience in customer service is required
• Capability to work independently as well as on a team
• Familiarity with computer systems; Reynolds and Reynolds is a plus
• Proven problem-solving skills in service contexts

Bring your customer service expertise and proactive approach to Westminster Toyota’s thriving service department.
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📌 Full-Time Service Appointment Coordinator Role (British Columbia)
🏢 Westminster Toyota
📍 British Columbia