Join the Crate and Barrel team as a Team Leader for Design & Trade Services. Shape customer experiences while leading your team to meet sales objectives and deliver superior service.

In this role, you will lead daily operations for the design services team, ensuring customer satisfaction through effective coaching. You'll coordinate design desk operations while driving performance and training associates in various tasks, from product knowledge to customer service techniques. Supporting the Assistant Store Leader, you'll engage in business development activities that enhance customer loyalty and sales results.

Key Responsibilities:
• Manage associate workload and provide effective coaching
• Drive sales through exceptional customer service




• Collaborate with the Assistant Store Leader on team development
• Analyze business results and customer feedback
• Control design desk supplies and appointment management

Requirements:
• 1+ years in retail leadership or customer service
• Ability to work flexible schedule including nights/weekends
• Excellent time management and organizational skills
• Strong delegation and problem-solving abilities
• Familiarity with Microsoft Office and tablet technology

Lead design services and empower your team at Crate and Barrel.
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📌 Team Leader for Design & Trade Services (British Columbia)
🏢 Crate and Barrel
📍 British Columbia