Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures

Adheres to all Company and Regulatory requirements

Cares for the deceased in a respectful manner while performing a variety of tasks which may include:

Removals and transfers

Lifting of deceased human remains

Dressing and casketing

Coordinating and assisting with funeral service and visitation

Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families

Setting of chairs and the removal, proper care and storage of these items

Removals and transfers

Assists with funeral services by:

Coordinating the parking of cars

Ushering

Driving funeral vehicles

Assisting at chapel and church services

Assisting at the cemetery

Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families

Setting up chairs and the removing, properly caring for and storing of these items

Participating at special functions

Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:

Documentation

Stationery

Information on insurance, health benefits and pension,

Pre-arrangements for next of kin

Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry

Assists with general office duties such as preparing reports as needed

Assists with the maintenance of vehicles, the facility and property; receive caskets and other funeral home supplies as well as place into inventory and carrying out any other responsibilities that may be reasonably delegated by management





Answering phones, preparing reports as necessary and participating in staff meetings

Performs other duties as assigned

Minimum Requirements
Education

High School diploma or general equivalency degree (or diploma)

Currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science

Experience

Typically requires 6 months of previous work experience in a customer service role

Knowledge, Skills and Abilities

Good driving record and valid driver’s license

Previous customer service and/or sales experience would be a definite asset

Knowledge of computers and some software would be an asset, or willingness to learn

Above average communication skills

High level of compassion and integrity

Problem solving skills

Ability to multi task and set priorities

Detail oriented

Professional and team player

Work Conditions
Work Environment

Work indoors and outdoors during all seasons and weather conditions

Limited amount of local and/or multiple location traveling required

Skilled Dress is required when in contact with families

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day

Sitting continuously for many hours per day, up to 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

Work Hours

Working beyond “standard” hours as the need arises

Travel up to 25%

Compensation :

19.45

Postal Code: M6E 1B1

Job Location: CA-ON - Toronto

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📌 Funeral Director Associate (Ontario)
🏢 Socket.dev
📍 Ontario