Elevate guest experiences as a Guest Services Agent with HAC Québec in Halifax, Nova Scotia. Your mission is to ensure a seamless arrival and departure process while personalizing each guest's stay.

This full-time position involves meticulous check-in and check-out processes alongside attentive response to guest inquiries. Utilizing your 18 months of hospitality experience, you will resolve issues proactively and work with diverse departments to enrich the guest experience. Robust communication and listening skills are essential for success in this role.

Key Responsibilities:
• Oversee guest check-in/check-out procedures
• Respond courteously to guest requests and inquiries
• Resolve potential guest concerns proactively




• Work collaboratively with various hotel departments
• Use creativity to enhance guest interactions

Requirements:
• Minimum 18 months in a similar hospitality role
• Exceptional oral and written communication skills
• Positive attitude and natural customer service orientation
• Ability to maintain professionalism under pressure
• Good computer skills with OPERA PMS knowledge

Become a vital part of the HAC Québec team, ensuring guests enjoy their stay in Halifax.
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📌 Halifax Guest Services Agent Role (Nova Scotia)
🏢 Germain Hôtels
📍 Nova Scotia