Drive customer satisfaction as an Inside Sales Representative at E.B. Horsman & Son in Cranbrook, BC. This full-time role focuses on building positive relationships and ensuring accurate order processing.

You will be integral to E.B. Horsman & Son's mission of supporting communities. This Inside Sales role requires robust collaboration with both customers and the sales team, managing quotes and returns to uphold the company's reputation. Your expertise will allow you to take proactive steps to resolve issues and enhance service quality.

Key Responsibilities:
• Assist with front counter customer engagements
• Generate and manage sales orders and returns
• Support projects and report stock shortages
• Update orders across multiple channels
• Ensure safety in the warehouse and inventory practices

Requirements:
• 3+ years of customer service experience
• 2+ years in the electrical industry
• Proficiency in MS Office and adaptability to new software
• Completed high school education
• Basic mathematical skills

Contribute to order accuracy and customer satisfaction at E.B. Horsman & Son as part of a dedicated team.
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📌 E.B. Horsman Inside Sales Representative (British Columbia)
🏢 E.B. Horsman & Son
📍 British Columbia