Support emergency services as a Monitoring Specialist I with TELUS, responding to alarms for homes and businesses. Bilingualism is essential for this crucial role.

TELUS is hiring a Monitoring Specialist I for its Monitoring Station, dedicated to responding to a range of alarm events including burglary and medical responses. This role requires a bilingual candidate to ensure effective communication and coordination during emergencies. Starting pay is $22.00 per hour, with opportunities for performance bonuses and comprehensive training.

Key Responsibilities:
• Respond to alerts from security monitoring systems
• Coordinate dispatch of emergency services as necessary
• Maintain communication with affected customers




• Ensure prompt response to panic, fire, and medical alarms
• Utilize bilingual communication to assist clients

Requirements:
• Must be bilingual in French and English
• Ability to stay calm and make decisions under pressure
• Strong verbal communication skills
• Willingness to work wide-ranging shifts
• Previous monitoring or customer service experience preferred

Join TELUS to enhance public safety and support customers effectively from the Monitoring Station.
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📌 TELUS Monitoring Specialist I Position (Quebec City)
🏢 Telus
📍 Quebec City