Shape operational strategy at Equinix as Principal of Global Operations Products & Service Delivery. Lead process optimization and service delivery excellence across a diverse infrastructure portfolio.In this key role, you will harness your expertise in operational readiness and lifecycle management, bridging Product, Engineering, and Operations teams. Your solid analytical and technical skills will be critical to standardize processes and lead business transformation initiatives that improve customer outcomes and service quality.Key Responsibilities:
Drive continuous improvement in service delivery processes
Establish standardized processes and operational controls
Identify operational risks and gaps, proposing scalable solutions




Partner with cross-functional teams to integrate operational requirements
Support operational readiness for current product launchesRequirements:
Bachelor's degree in Business, Engineering, or related field
10+ years in Business Analysis or Service Delivery
Proven success leading cross-functional initiatives
Solid skills in requirements gathering and stakeholder management
Knowledge of Lean Six Sigma and Agile methodologiesUtilize your operational expertise to enhance Equinix’s global products and services.#J-18808-Ljbffr

📌 Principal, Global Operations At Equinix Toronto
🏢 Equinix
📍 Toronto