Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview
The Housekeeping Supervisors works in conjunction with the Executive Housekeeper to ensure all front and back areas of the casino are cleaned and maintained. They promote a positive image of the casino to guests and fellow employees as well as motivate and guide the Attendants to ensure that all work is completed to the highest standards, in accordance with departmental policies and procedures and Alberta Gaming & Liquor Commission (AGLC) terms and conditions.

Education And Experience

High school diploma or work-related equivalent

Previous cleaning experience and experience leading housekeeping teams.

Previous added responsibility or entry level supervisory experience an asset

Knowledge, Skills And Abilities

Reports and supports the Executive Housekeeper with day-to-day quality checks and assigning deficiencies for correction

Monitoring the performance of the housekeeping team and correct any challenges that persist.

Train and develop the housekeeping staff

Screen and interview candidates using the Njoyn system.

Work with HR to manage Worker Compensation Claims, including modified work offers.

Assist in scheduling and timesheet adjustments on the Dayforce system.

Monitor the performance standards of housekeepers.

Conduct annual performance reviews.

Assist the Executive Housekeeper in maintaining the standards that are set for the housekeeping department.





Radio communication with the rest of the Casino via two-way radio

Ensure work performed by the staff is maintained to Casino standards and procedures being met and maintained.

Ensure all assigned cleaning duties for that shift are completed, signed off on and turned in.

Assign Housekeeping staff for breaks and ensure continuous floor coverage

Ensure cleaning supplies are maintained and in place for housekeeping use

Duties
Act as a working Housekeeper if short staffed and maintain a clean and safe work setting; performs the following cleaning duties as assigned:

Clean ashtrays

Carpet shampooing

Remove garbage

Vacuuming

Cleaning game tables

Dusting

Wiping machines

Floor waxing and striping

Cleaning bathrooms

Other duties as required

Required to develop and maintain positive workplace relationships with all other Casino employees and customers whom they come in contact with.

Ensure all AGLC, Casino and other provincial or federally mandated laws, policies and procedures are stringently adhered to at all times.

Use and wear the equipment, protective devices or clothing required by the Casino and work in compliance with the provisions of the Occupational Health & Safety Act (OHSA), regulations as well as internal health and safety policies and procedures.

Report any issue or defective equipment or protective device, which could endanger anyone, or any contravention of the OHSA regulations, or Casino safety policies and procedures by another employee.

Adhere to WHMIS at all times.

Attend training programs when required.

Additional or different responsibilities or duties, which are consistent with the position, may be assigned at the discretion of the department.

Priority will be given to Tsuut'ina Nation members.

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📌 Hotel Housekeeping *Tsuut'ina Members and Internal Employees Only* (Alberta)
🏢 Grey Eagle Resort & Casino
📍 Alberta