Join RGH Commercial Equipment Service, a top service provider in the food industry! This Customer Service Representative role emphasizes proactive communication to ensure customer satisfaction.

In this position, you will serve as the primary contact for customer inquiries in the South-Western Ontario region. Proficiency in managing service requests and fostering positive relationships are critical aspects of this function. Your adept listening and negotiation skills will help resolve conflicts smoothly, ensuring our clients feel valued and heard.

Key Responsibilities:
• Handle all customer calls and inquiries professionally
• Distribute timely email notifications to clients
• Process and verify service requests in computer systems




• Communicate updates and resolve issues proactively
• Support warranty verification and payment processing

Requirements:
• High school diploma minimum
• 1-2 years’ experience in customer service
• Experience with ERP systems is necessary
• Solid Microsoft Office software competency
• Excellent verbal and written communication skills

Contribute to RGH's reputation for outstanding service while developing your customer support skills in a supportive environment.
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📌 RGH Commercial Customer Support Specialist (Ontario)
🏢 R.G. Henderson & Son
📍 Ontario