Take on the role of a Bilingual Care Access Specialist with CBI Home Health in Toronto, Mississauga, or Ottawa. Your expertise in scheduling and customer service will ensure optimal care for clients.

We are looking for a Care Access Specialist who is fluent in French and equipped with at least two years in customer service or scheduling. This role includes managing client interactions and efficiently scheduling care staff to meet diverse needs.

Key Responsibilities:
• Utilize software to manage care provider scheduling
• Exceed KPIs in communication and scheduling
• Foster communication among clients and families
• Build rapport with care providers and other team members
• Maintain accurate care plans and records

Requirements:
• Grade 12 education minimum
• 2 years in customer service or healthcare scheduling
• Proficiency in Microsoft Office and scheduling tools
• Solid verbal and written communication skills
• Must be available for flexible work schedules

Leverage your bilingual skills to enhance patient care and client satisfaction in this rewarding role.
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📌 Bilingual Care Access Specialist in Health (Ontario)
🏢 CBI Home Health
📍 Ontario