Join Clio's Toronto team as a Customer Support Specialist. In this vibrant role, leverage your skills to enhance customer experiences for users of our legal software.

This position caters to individuals eager to grow in the tech field, with structured training and development opportunities available. You will engage with legal professionals to solve their queries effectively while driving product adoption and delivering exceptional service. Candidates with a passion for tech and customer support are encouraged to apply!

Key Responsibilities:
• Provide top-notch support via phone, chat, and email
• Become a product expert and troubleshoot efficiently
• Coach customers on leveraging Clio’s tools
• Connect customers with additional services when appropriate
• Gather and relay customer insights for product improvement

Requirements:
• Recent graduates or those graduating by May 2026
• Robust problem-solving and communication abilities
• Interest in the intersection of law and technology
• Growth mindset and team collaboration skills
• Previous customer service experience is a plus

Help shape the future of legal technology while supporting our clients at Clio!
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📌 Clio Customer Support Specialist Role (Ontario)
🏢 Themis Solutions
📍 Ontario