Join MCI as a Call Center Sales Specialist to drive sales while ensuring exceptional customer service. This role is focused on guiding customers and addressing their inquiries effectively.

In this position, you'll utilize your problem-solving skills to handle calls and expand customer relationships. As a vital member of MCI’s team, your expertise in sales and customer engagement will significantly impact customer satisfaction. You'll maintain consistency by following scripts and protocols while managing sensitive information with integrity.

Key Responsibilities:
• Manage inbound and outbound calls to customers
• Close sales confidently using product knowledge
• Address customer inquiries with empathy and problem-solving skills




• Collaborate with teams for effective issue resolution
• Protect customer data while processing orders accurately

Requirements:
• Must be 18 years or older with a high school diploma
• Robust typing skills of 20+ WPM required
• Proven customer service skills and conflict resolution ability
• Dependable, punctual, and team-oriented mindset
• Familiarity with Windows operating systems necessary

Harness your sales skills to enhance MCI’s customer experience with each interaction.
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📌 MCI Call Center Sales Specialist (Nova Scotia)
🏢 Socket.dev
📍 Nova Scotia