Elevate your career as a Client Experience Coordinator with Real Food for Real Kids, working primarily in a hybrid setting. This role is essential in ensuring client satisfaction through effective communication and support.

You'll serve as the main contact for a variety of child care clients, managing their needs and expectations. Your empathetic approach will be crucial in resolving client concerns and collaborating with various teams. A detailed-oriented mindset will ensure that all communications and improvements align with client feedback, directly impacting service quality.

Key Responsibilities:
• Act as the main contact for child care partners
• Resolve client requests with empathy and solutions




• Onboard clients with virtual and in-person training
• Keep detailed records of all client communications
• Survey clients to capture satisfaction metrics

Requirements:
• Educational background in related fields
• At least 2 years of customer service experience
• Proficiency in Microsoft and Google software
• Solid written and verbal communication skills
• Ability to maintain confidentiality professionally

Bring your client service expertise to contribute positively to Real Food for Real Kids.
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📌 RFRK Client Experience Manager (Ontario)
🏢 Real Food For Real Kids
📍 Ontario