Become an Administrative Services Officer with TVO in Toronto, providing essential customer support in a thriving education workplace. This full-time role predominantly focuses on aiding students through their educational journeys.

As a key part of the TVO Independent Learning Centre (ILC), you will assist students with inquiries related to registration and course completion. This role requires excellent communication skills to engage effectively with diverse learners. You will also ensure that every student receives exceptional service, enabling their academic success.

Key Responsibilities:
• Assist students via phone and email with course needs
• Ensure adherence to service level agreements for student cases




• Document and resolve student concerns in the system
• Process registrations while meeting Ontario requirements
• Collaborate with support teams to improve student experiences

Requirements:
• Degree or Diploma required, preferably in Education
• 1-3 years customer service experience
• Strong judgment and conflict resolution abilities
• Attention to detail for accurate data entry
• Experience with CRM systems and tech-savvy

Leverage your skills to enhance TVO’s commitment to education.
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📌 TVO Administrative Services Officer Needed (Ontario)
🏢 TVO Ontario Educational Comms. Authority
📍 Ontario