Become a Technical Support Expert at ServiceTitan, directly helping small businesses with software solutions. Your role will emphasize tech expertise and exceptional customer care, all in a fast-paced environment.

As a Technical Support Expert, you’ll serve as a critical link between customers and our advanced software solutions. Engage with clients through direct support, utilizing your problem-solving aptitude to enhance their software experience. Your contributions will not only resolve immediate issues but also foster long-term relationships with customers.

Key Responsibilities:
• Assist customers with software inquiries through multiple channels
• Create solutions tailored to unique customer challenges




• Utilize technical tools to prevent service escalation
• Deliver timely and quality technical resolutions

Requirements:
• Bachelor’s degree or equivalent experience in tech support
• Solid analytical and troubleshooting abilities
• Excellent interpersonal and communication skills
• Ability to learn and adapt in a changing environment
• Familiarity with financial software and reporting tools is beneficial

Empower small business owners with remarkable support and technical expertise through your role at ServiceTitan.
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📌 ServiceTitan Technical Support Expert (Ontario)
🏢 ServiceTitan
📍 Ontario