Drive exceptional customer service at Avenir Energy as a Customer Support Representative. This pivotal role focuses on building lasting relationships and delivering timely solutions.
As a Customer Experience Representative, you will manage customer accounts and respond to inquiries through email, chat, and social media. Your responsibilities include ensuring information accuracy and supporting customers throughout their interactions with Avenir Energy's services. This position also offers the chance to grow sales through proactive initiatives while maintaining high customer satisfaction levels.
Key Responsibilities:
• Manage customer accounts and maintain accurate information
• Respond promptly to a high volume of inquiries
• Evaluate information for productive issue resolution
• Collaborate with departments for smooth service delivery
• Perform customer verifications and credit checks
Requirements:
• Strong focus on delivering an exceptional customer experience
• Proven communication and listening abilities
• Experience with Office 365, ERP, and CRM applications
• Problem-solving skills with multitasking capability
• Adaptable to changing customer priorities
Elevate your career by enhancing customer interactions at Avenir Energy.
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📌 Avenir Energy Customer Support Representative (Alberta)
🏢 Avenir Energy
📍 Alberta
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