Join Oldcastle as an Entry-Level Customer Experience Specialist in Candiac, QC. You'll interact with customers, manage their orders, and ensure excellent service in a dynamic environment.

This role is perfect for candidates with 1-2 years of experience in customer service. At Oldcastle, you will support inquiries and manage quotes/orders within a rapid-paced team. Your ability to maintain strong relationships and provide feedback will be essential in driving customer satisfaction.

Key Responsibilities:
• Support customers with quotes, orders, and inquiries
• Answer calls and handle email communications professionally
• Inform customers about their order status and changes
• Coordinate with internal teams to support customer needs
• Resolve customer issues using NetSuite

Requirements:
• At least 1-2 years of customer service experience
• Preferred background in manufacturing or logistics
• Excellent communication skills, both verbal and written
• Skilled in Microsoft Excel and detail-oriented
• Ability to work effectively in a fast-paced environment

Leverage your customer service passion with Oldcastle and contribute to outstanding customer experiences.
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📌 Entry-Level Customer Specialist Oldcastle (Quebec City)
🏢 Oldcastle Infrastructure
📍 Quebec City