Description Leadership & Team Management Lead daily lodging operations across two properties Supervise front desk, housekeeping, and guest services teams Recruit, train, coach, and support staff development Build a consistent, guest-focused service culture Manage scheduling and operational coverage Provide hands-on support during peak periods, including front desk coverage when required Guest Experience Maintain high standards for cleanliness, comfort, and service Respond to guest concerns promptly and effectively Ensure smooth reservation flow and communication across departments Conduct regular inspections of rooms and public areas Continuously improve the guest experience through feedback and observation Operations & Financial Oversight Support the implementation of operational policies and procedures Monitor occupancy, revenue performance, and daily reporting Assist with budgeting and expense control Oversee invoicing accuracy, cash handling, and receivables Identify opportunities to improve efficiency and profitability Inventory & Procurement Maintain inventory levels and supply standards Work with vendors and suppliers,



prioritizing local and Indigenous partners where possible Reduce waste and improve cost control practices Collaboration & Administration Work closely with the broader hospitality leadership team Support marketing and guest communication initiatives as needed Maintain accurate reporting and administrative processes Requirements 3+ years in hospitality or accommodations management Proven experience leading frontline teams in hotels, lodges, or similar environments Strong coaching, training, and people development skills Comfortable managing budgets, revenue tracking, and operational reporting Clear written and verbal communication skills Ability to work flexible hours including weekends and holidays Experience with PMS systems (Cloudbeds or similar an asset) Proficiency in Microsoft Office tools Valid Class 5 drivers licence Legally entitled to work in Canada Comfortable working in a northern, community-driven hospitality environment with Indigenous governance context Corporate Culture Competitive salary in the $65,000$72,000 range plus vacation entitlement Municipal-style pension plan Extended health and dental advantages Relocation support for candidates moving from outside the region Short-term staff accommodation available during transition Opportunity to help shape a growing, community-owned hospitality operation Direct contribution to an Indigenous-led economic development initiative Based in Burns Lake, British Columbia , located in the Bulkley

Nechako Regional District (Lakes District) along Highway 16, roughly midway between Prince George and Smithers in central-northern BC A lifestyle rooted in lakes, forests, and year-round outdoor recreation, with strong community connection and a meaningful sense of impact

📌 Lodging Manager - Hotel/Lodge (Burns Lake)
🏢 JRoss Recruiters
📍 Burns Lake