Step into a vital role as Guest Services Lead Hand for Winter 2026/27 at Sun Peaks. Utilize your remarkable guest service skills and attention to detail in a rewarding environment.

As a pivotal member of the team, you'll ensure exceptional service delivery while managing operations at the East Village Centre. Strong leadership, communication, and problem-solving abilities are essential as you oversee daily tasks and support your colleagues. Your presence will help cultivate an inviting atmosphere for guests.

Key Responsibilities:
• Lead and support the front-line team in exceptional guest service
• Oversee the maintenance of Nordic rental equipment
• Facilitate staff training and onboarding processes




• Manage cash transactions and reconcile sales effectively
• Respond to guest inquiries via multiple channels

Requirements:
• Robust experience in high-volume guest service roles
• Excellent verbal and written English communication
• Ability to operate cash registers and perform daily cash-outs
• Detail-oriented with strong organizational skills
• Extensive knowledge of local resorts preferred

Drive guest satisfaction and team performance at Sun Peaks this winter season.
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📌 Lead Guest Services for Winter 2026/27 (British Columbia)
🏢 Sun Peaks Resort
📍 British Columbia