Elevate your customer service skills with Investia Financial Services as a Client Service Representative. This one-year contract role is ideal for those passionate about helping clients.

As a Client Service Representative, you will be the first contact for advisors needing support. You will demonstrate exceptional customer service skills and technical problem-solving abilities. With your expertise, you will help foster trust and confidence among clients while ensuring their needs are met efficiently.

Key Responsibilities:
• Answer incoming calls professionally and efficiently
• Provide accurate responses to inquiries and emails
• Offer technical support and troubleshooting assistance
• Follow up on pending requests promptly
• Log interactions accurately using JIRA

Requirements:
• 2 to 3 years of customer service experience
• Strong communication skills in French and English
• Resourcefulness in problem-solving and managing priorities
• Accountability and reliability in a team setting
• Ability to work rotating shifts from 9 to 5 Monday to Friday

Refresh your career by enhancing your customer service and technical skills at Investia Financial Services.
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📌 Customer Service Representative at Investia (Quebec City)
🏢 IA
📍 Quebec City