Join Pursuit as a Guest Experience Supervisor, ensuring every visitor receives top-notch service. Manage operations, guest interactions, and staff training to create lasting memories.

As a critical member of the Pursuit hospitality team, you'll supervise daily front desk operations and maintain an accurate database while welcoming guests warmly. The role emphasizes effective communication, as you'll liaise with various departments to ensure seamless service and guest satisfaction. Your focus will also be on resolving any guest concerns promptly and providing informative concierge support.

Key Responsibilities:
• Oversee front desk administrative and operational tasks
• Maintain an updated and accurate guest database




• Welcome guests and offer personalized attention
• Supervise the correct handling of guest activities and billing
• Implement training programs for front office staff

Requirements:
• 2-5 years of hotel experience required
• Supervisory experience necessary
• Strong verbal and written communication skills
• Basic skills in hotel management software
• Team leader with positive problem-solving abilities

Drive exceptional guest relationships and operational excellence at Pursuit through your leadership in the front office.
#J-18808-Ljbffr

📌 Guest Experience Supervisor at Pursuit (Alberta)
🏢 FlyOver Iceland
📍 Alberta