Contribute to Swish’s commitment to cleanliness as a Customer Care Representative in Dartmouth, NS. This role is rooted in delivering excellent customer service and efficient problem resolution.
As the main point of contact, you will engage with customers to understand their needs, process orders, and assist with website inquiries. Building relationships and providing tailored solutions using Swish's range of cleaning products will be essential to your success in this role.
Key Responsibilities:
• Support daily operations by welcoming customers and processing orders
• Develop relationships with customers to understand their needs
• Resolve customer issues promptly and follow up for satisfaction
• Utilize CRM systems for tracking and managing orders
• Collaborate with teams to ensure stock availability
Requirements:
• 1-2 years’ experience in a customer-facing environment
• Organizational and multitasking capabilities
• Proficient in computer skills, particularly MS Excel
• Skilled telephone etiquette and communication skills
• Attention to detail in invoicing and order processing
Elevate customer care at Swish and support clients with exceptional service and product knowledge.
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📌 Customer Care Representative - Dartmouth, NS (Nova Scotia)
🏢 Swish Maintenance
📍 Nova Scotia
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