Join Gateway as a part-time Guest Services Supervisor, where you play a pivotal role in delivering exceptional guest experiences. Lead a dedicated team and ensure operations run smoothly.

As a Guest Services Supervisor at Gateway, you will utilize your two years of experience in hospitality to mentor staff and oversee their performance. Your responsibilities include ensuring compliance with safety practices, managing guest complaints, and fostering a team-oriented workplace culture. Your strategic thinking and attention to detail will enhance guest services and staff morale.

Key Responsibilities:
• Guide and mentor the guest services team daily
• Conduct employee training and performance evaluations




• Ensure adherence to hygiene and safety protocols
• Resolve guest issues and maintain quality standards
• Encourage open communication within the team

Requirements:
• Minimum two years of experience in guest services
• Strong leadership and management skills
• Exceptional time-management abilities
• Patient and friendly demeanor in customer interactions
• Capability to obtain Category 1 Gaming License

Bring your hospitality skills to Gateway, shaping a memorable guest experience.
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📌 Gateway Guest Services Supervisor Position (Ontario)
🏢 Gateway Casinos & Entertainment
📍 Ontario