Join Serco Canada Inc. at a DriveTest Centre as a Customer Service Agent, where customer engagement and administrative support are key. Make an impact by assisting applicants in their journey to obtaining their Ontario driver's license.

In this vital role, you will assess document validity, provide driver examination information, and facilitate a smooth customer experience within a high-energy team. You will be responsible for various tasks, ensuring the fair processing of license applications and testing procedures.

Key Responsibilities:
• Evaluate applicant eligibility for driver’s licenses
• Administer oral and written tests for knowledge assessment
• Photograph and conduct vision screenings for applicants
• Schedule road tests and issue temporary licenses
• Collect fees and manage transactions efficiently

Requirements:
• Complete Customer Service Agent training successfully
• High school diploma or GED required
• Bilingual in French and English
• Hold a valid Class G Ontario driver’s license
• Two years of proven customer service experience

Utilize your skills in a role that demands accuracy and exceptional service at Serco Canada.
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📌 DriveTest Centre Customer Service Agent (Ontario)
🏢 Serco
📍 Ontario