Join Desjardins as a full-time Member Services Advisor, enhancing client interactions and satisfaction. You will guide clients through banking processes and support financial empowerment.

In this role, you will serve as an ambassador for Desjardins, providing personalized solutions while ensuring smooth financial transactions. You'll promote various products and services, addressing client needs and fraud situations while highlighting digital tools for efficient banking.

Key Responsibilities:
• Support clients with relevant technological tools and applications
• Contribute to business development and relationship management
• Assist clients with fraud cases, ensuring appropriate referrals




• Stay informed on Desjardins products and market trends
• Ensure compliance with risk management and security standards

Requirements:
• High school diploma in a related discipline
• At least two years of relevant experience
• Fluency in French with knowledge of convenience services
• Understanding of security measures and legal frameworks
• Tech-savvy with a strong customer focus

Make a difference for Desjardins members and clients through dedicated service and creative banking support.
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📌 Member Services Advisor Full-Time Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City