Elevate customer interactions at Phantom Light Distillery as a Customer Experience Coordinator. Engage with customers through exceptional service and effective marketing support.
In this vital role, you'll position yourself as the main contact for both recent and existing customers. Your efforts will include welcoming new customers, assisting with orders, and enhancing their overall experience. You'll also coordinate marketing initiatives and maintain essential customer records for optimal service delivery.
Key Responsibilities:
• Onboard and welcome new customers promptly
• Foster relationships with existing clients
• Contact customers pre-delivery for needs assessment
• Organize marketing efforts and promotional resources
• Maintain documentation and assist with office tasks
Requirements:
• Strong organizational and verbal communication skills
• Detail-oriented approach to task management
• Background in sales support or marketing preferred
• Proficiency in Microsoft Office software
• Capable of handling multiple assignments efficiently
Become a key player in enhancing customer satisfaction and experience at Phantom Light Distillery.
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