Become a key player as a Claims Triage Specialist in Mississauga. Focus on customer engagement, claims triage, and quality document management in this in-office position.

This role involves managing new claims via telephone, email, and fax, ensuring efficient responses to complex inquiries. Operating from 8 AM to 8 PM, Monday to Friday, you will contribute significantly to the claims creation process and provide top-notch service to our clients.

Key Responsibilities:
• Document and enter claims reports efficiently
• Triage recent claims as directed by the Claims Advocate
• Identify loss types and coordinate necessary resources
• Oversee email communications from seven different boxes
• Provide training support for succession planning needs

Requirements:
• At least 3 years of experience in customer service
• Insurance industry background preferred
• Required post-secondary education
• Experience in call center settings is a plus
• Strong MS Office proficiency essential

Drive claims excellence and customer support in your new role with us in Mississauga!
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📌 Customer-Focused Claims Specialist Role (Ontario)
🏢 Davies Group
📍 Ontario