Join the Royal Auto Group as a Customer-Focused Body Shop Assistant. This role requires solid interpersonal skills and a commitment to customer satisfaction in repair services.
In the Body Shop Assistant position at Royal Auto Group, you will handle customer interactions and maintain essential financial records. With experience in body shops or related fields, you will collaborate with insurance adjusters and complete necessary paperwork. Providing excellent service to customers and efficiently managing repairs are paramount.
Key Responsibilities:
• Promptly greet customers both in person and on the phone
• Maintain financial records and analyze data for reporting
• Manage negotiations with insurance adjusters professionally
• Examine vehicles to assess damages effectively
• Ensure timely monitoring of repair procedures and quality
Requirements:
• High school diploma (Grade 12) or equivalent
• 1-2 years of relevant experience preferred
• Proficiency in computer skills necessary
• Strong time management and customer service abilities
• Must possess a valid driver license
Leverage your expertise in customer service to excel at Royal Auto Group.
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