Step into a Customer Service role at CF Toronto Eaton Centre, where your skills will directly enhance visitor experiences within a bustling environment. Your friendly demeanor and knowledge will make a lasting impact on all who visit.

As a Guest Services Representative, you will greet visitors, provide key information regarding promotions and events, and assist with various inquiries about local attractions. You will also be integral in supporting and training staff alongside the Senior Representative. Continuous engagement with both customers and tenants will be pivotal in maintaining a high standard of service.

Key Responsibilities:
• Provide visitors with information on services and attractions
• Assist in the training of recent guest service team members




• Manage wheelchair loan services and deposits
• Keep a record of lost and found items
• Support marketing campaigns and distribute promotional information

Requirements:
• Completed Grade 12 education
• Hospitality & Tourism diploma or certificate
• Two years’ customer service and public relations experience
• Proficient in Gmail, Excel, and Word
• Familiar with the City of Toronto’s attractions

Bring your customer service expertise and enthusiasm to elevate the visitor experience at CF Toronto Eaton Centre.
#J-18808-Ljbffr

📌 Customer Service Role at CF Eaton Centre (Ontario)
🏢 Cadillac Fairview
📍 Ontario