Deliver exceptional service as a Guest Services Representative with InnVest Hotels. Your role focuses on guest registration, room assignments, and maintaining a positive hotel atmosphere in a dynamic team.
As a vital part of InnVest, a leader in independent hotel operations, you will ensure guest satisfaction by managing check-ins, fulfilling special requests, and maximizing service efficiency throughout the hotel. This role requires attention to detail, organizational skills, and a passion for hospitality, essential for creating lasting impressions on guests.
Key Responsibilities:
• Register guests and fulfill special requests promptly
• Block rooms and manage reservations effectively
• Handle cash transactions following hotel policies
• Brief housekeeping on guestroom status updates
• Process guest check-outs and billing accurately
Requirements:
• High school graduate or equivalent experience
• Excellent interpersonal communication abilities
• Familiarity with hotel booking systems
• Flexible availability for diverse shifts
• Enthusiastic commitment to guest service
Make a positive impact on guest experiences and thrive in the hospitality industry with InnVest Hotels.
#J-18808-Ljbffr