Take on a vital role as a Dispatcher at John the Plumber in Nepean. This full-time position emphasizes exceptional customer service and a flexible approach.

In this permanent role, you will be part of our growing team, supporting our scheduling operations. Your main tasks involve managing incoming calls and navigating our software for bookings. A key part of your compensation includes a performance-based booking bonus that can reach up to $2000 monthly.

Key Responsibilities:
• Answer inbound phone inquiries promptly
• Deliver outstanding service to customers
• Handle bookings using scheduling software
• Adapt to various scenarios and changes in tasks
• Utilize problem-solving skills effectively

Requirements:
• Experience in customer service roles preferred
• Positive attitude and reliability is critical
• Solid communication skills via phone
• Flexibility to adjust to changing priorities
• Commitment to contributing to a positive workplace culture

Leverage your proactive customer service approach to enhance our team at John the Plumber.
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📌 Customer-Focused Dispatcher Role (Quebec City)
🏢 John the Plumber Ottawa
📍 Quebec City