Join CAA Club Group as a Sales Advisor dedicated to membership retention. Excel in enhancing member experiences through proactive outbound sales strategies and excellent customer service.
As a part of the CAA Club Group team, you will be responsible for making outbound sales calls to existing members with the goal of retaining and upgrading their memberships. You'll navigate complex systems while ensuring every call delivers exceptional service. Your sales aptitude will help identify additional products that benefit our members.
Key Responsibilities:
• Conduct outbound calls to retain existing memberships
• Promote upgrades and additional membership services
• Utilize a predictive dialer for efficient outreach
• Process transactions using SAP applications
• Address member concerns with first-call resolution
Requirements:
• Completed post-secondary education
• 2-3 years in a sales role
• Proficient in diverse customer communication
• Robust organizational and multitasking abilities
• Experience in high-pressure environments
Support CAA Club Group’s commitment to safety by enhancing member satisfaction in your role.
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📌 Sales Advisor – Membership Retention (Ontario)
🏢 CAA Club Group
📍 Ontario
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