Join Venture as a Hardware Support Technician, where your IT expertise meets meaningful client interaction. Perfect for tech enthusiasts seeking to deepen their skills in a agile managed service environment.

As part of the Venture team, you will engage with diverse clients while diagnosing and resolving hardware issues across Windows and Apple devices. You'll take pride in maintaining high service levels, enhancing client experiences through hands-on support and effective problem-solving.

Key Responsibilities:
• Diagnose hardware issues within set service levels
• Maintain certifications for Apple and Lenovo products
• Customize client device setups and installations
• Manage client tickets and document resolutions
• Liaise with vendors for hardware solutions

Requirements:
• Minimum 1 year as a hardware technician
• Experience with Microsoft OS and business software
• Familiarity with MacOS and iOS troubleshooting
• Strong client service and communication skills
• Valid Driver's license; must lift heavy objects

Enhance your technical career while ensuring user satisfaction at Venture, where your skills make a difference.
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📌 IT Hardware Support Technician Role (Ontario)
🏢 Venture
📍 Ontario