Job Title: Microsoft 365 / Systems Support Specialist Job Type: 4-Week Contract (possibility of extension) Location: 100% Remote (Markham, ON) Duration: 4 Weeks (Approx. 240 Hours) Schedule: Monday Friday | 40 Hours/Week Start Date: ASAP Rate : $70/hr T4 OR $85/hr Inc.

About the Prospect Our client is seeking an experienced Microsoft 365 / Systems Support Specialist to join their IT team on a short-term contract.

This is an excellent opportunity for a Microsoft infrastructure professional who thrives in both cloud and on-premises environments and enjoys solving complex technical issues.

Working remotely, you will provide hands-on technical support and administration across Microsoft 365 services, Azure, and enterprise Microsoft infrastructure while ensuring users experience reliable, secure, and efficient collaboration services.

Key Responsibilities Provide technical support and troubleshooting across Microsoft 365 and enterprise Microsoft technologies.

Administer and support Exchange Online, including mailbox management, issue resolution, and configuration.

Support Share

Point Online, One

Drive for Business, and Microsoft Teams environments.

Administer and troubleshoot Microsoft Entra ID (Azure Active Directory).

Support Enterprise Mobility + Security (EMS) technologies.

Troubleshoot and support on-premises Exchange, Active Directory, Share

Point,



and Skype for Business environments.

Perform certificate renewals, refreshes, and related infrastructure tasks.

Diagnose and resolve authentication, access, connectivity, and application issues.

Collaborate with internal IT teams to resolve complex technical incidents.

Document troubleshooting activities, resolutions, and technical procedures.

Deliver exceptional technical support while managing multiple priorities in a fast-paced environment.

Required Skills & Experience Strong hands-on experience supporting Microsoft 365 enterprise environments.

Expertise with Microsoft Exchange Online, Share

Point Online, One

Drive for Business, Microsoft Teams, Microsoft Entra ID (Azure Active Directory), Enterprise Mobility + Security (EMS) Experience supporting on-premises Microsoft technologies, including Exchange Server, Active Directory, Share

Point Server, Skype for Business Experience performing certificate management and certificate refreshes.

Strong troubleshooting skills across Microsoft cloud and on-premises infrastructure.

Excellent analytical and problem-solving abilities.

Strong communication skills with both technical and non-technical stakeholders.

Ability to work independently in a remote environment with minimal supervision.

📌 Microsoft 365 / Systems Support Specialist (Markham)
🏢 PeopleToGo
📍 Markham