Become a Scheduling Specialist with CBI Home Health in Whitby, ON, where you'll manage client care through effective scheduling. This role combines remote and on-site work to streamline care delivery.

The Care Access Representative serves as the main point of contact for clients and staff, ensuring smooth scheduling operations in a rapid-paced contact center environment. You'll build strong relationships and utilize robust problem-solving skills to navigate scheduling challenges efficiently while optimizing patient care plans.

Key Responsibilities:
• Optimize care provider assignments with scheduling software
• Achieve KPIs for call efficiency and scheduling accuracy
• Communicate proactively with clients and care providers




• Foster positive relationships with all stakeholders
• Maintain and update care-related databases accurately

Requirements:
• Grade 12 education minimum
• At least 2 years in customer service or scheduling
• Skilled in Microsoft Office and scheduling software
• Strong communication abilities, both verbal and written
• Excellent organizational skills with a detail-oriented approach

Enhance the quality of care through precise and compassionate scheduling as part of the CBI Home Health team.
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📌 Scheduling Specialist at CBI Home Health (Ontario)
🏢 CBI Home Health
📍 Ontario