Join BMO as a Customer Support Advisor, providing exceptional service from the comfort of your home. Focus on outbound calls, document clarity, and client issue resolution.

This fully remote role is perfect for candidates seeking to make a significant impact through customer communication. You will work Monday to Friday, ensuring timely follow-up on client applications while guiding them through documentation processes. Fluency in both French and English is necessary for this position.

Key Responsibilities:
• Make calls to clients regarding incomplete applications
• Guide clients on required documentation clearly
• Address various inquiries and resolve client issues
• Ensure high confidentiality of client information
• Monitor for suspicious activities as per AML requirements

Requirements:
• Relevant experience of 1-2 years preferred
• High school diploma or equivalent experience
• Solid organizational and teamwork abilities
• Basic understanding of compliance practices
• Aiming for Canadian Investment Regulatory Exam (CIRE) is preferred

Utilize your customer service expertise to create positive client experiences at BMO from a remote setting.
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📌 Customer Support Advisor at BMO (Alberta)
🏢 BMO
📍 Alberta