Join The Brick as an Operations Supervisor, focusing on customer service and team leadership. Influence store performance and drive operational excellence in a retail environment.

The Brick seeks an enthusiastic Operations Supervisor to strengthen our management team. Candidates should have at least two years of retail or customer service experience. Your leadership will foster staff development, handle customer issues, and maintain high standards in merchandising and store inventory accuracy.

Key Responsibilities:
• Drive excellence in merchandising and customer satisfaction
• Recruit, train, and review staff performance consistently
• Resolve escalated issues to ensure customer satisfaction




• Foster teamwork across all store departments
• Maintain inventory integrity and accurate reporting

Requirements:
• High school diploma; post-secondary education is a plus
• Over 2 years of experience in customer service/sales
• Retail supervisory skills are an advantage
• Excellent communication skills in both French & English
• Willingness to work flexible schedule, including weekends

Lead with passion for customer service and efficiency at The Brick, shaping retail operations for success.
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📌 The Brick Operations Supervisor Opening (Quebec City)
🏢 The Brick Group
📍 Quebec City