Join the YMCA of Three Rivers as a Retention Specialist in Stratford, ON, focusing on client success and long-term job stability. This full-time contract role emphasizes results-driven engagement and relationship management.

In this position, you will be instrumental in aiding clients to achieve sustained employment. Collaborate with Employment Coaches to monitor client progress and provide proactive support to overcome challenges. Strong organizational skills and the ability to thrive in a fast-paced setting are essential.

Key Responsibilities:
• Actively support clients through employment retention milestones
• Ensure timely follow-ups and maintain documentation
• Identify and address employment barriers for clients




• Build trust-based relationships with all clients
• Ensure compliance with privacy and data management protocols

Requirements:
• Education in social services, business, or related field
• At least 2 years of experience in client services
• Proven success in performance-driven environments
• Knowledge of data integrity requirements
• Excellent communication skills with attention to detail

Become a valued member of the YMCA team and make a meaningful difference in the community.
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📌 YMCA Retention Specialist - Full Time Contract (Ontario)
🏢 The YMCA of Three Rivers
📍 Ontario