Work Term: Permanent Work Language: Bilingual Hours: 8 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years or equivalent experience Work setting Hospitality industry Hotel, motel, resort Tasks Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests'' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying)



Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Computer and technology knowledge Word processing software Spreadsheet Internet Opera Work conditions and physical capabilities Attention to detail Standing for extended periods Personal suitability Client focus Dependability Productive interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Resourcefulness Screening questions Do you have experience working in this field? Employment terms options Night Weekend Financial benefits As per collective agreement Night shift premium Other benefits Parking available

📌 hotel night auditor (Quebec City)
🏢 Hôtel Pur
📍 Quebec City