Begin your professional journey as a Help Desk Analyst at Tatham Engineering, where community values meet IT support. Perfect for recent graduates eager to develop their technical skills.

Tatham Engineering seeks a Help Desk Analyst to serve in its IT group, with opportunities in Guelph, Barrie, or Orillia. This role emphasizes end-user support and the management of IT infrastructure. Candidates will enhance their practical experience by tackling support requests and assisting with hardware deployment while working in a collaborative team environment.

Key Responsibilities:
• Respond to user support requests through various channels
• Set up and configure new hardware for users
• Provide software installations and troubleshooting support




• Manage user accounts and perform password resets
• Document and maintain IT support ticket queues accurately

Requirements:
• Educational background in IT or computer science
• Up to 2 years of relevant experience
• Familiarity with Windows 10/11 and networking concepts
• Excellent communication and customer service skills
• Detail-oriented with a proactive approach to learning

Join Tatham Engineering to grow your IT support skills in a collaborative setting.
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📌 Entry-Level Help Desk Analyst Position (Ontario)
🏢 Tatham Engineering
📍 Ontario