Duties

Pick up service parts and paper work at Service Depot each morning and ensure parts are complete before leaving Depot

Attend appointments at specified locations and times as per daily schedule

Complete repairs to DCC quality standards and customer requirements

Report completion to service manager and if time permits, assist other field technicians

For any items completed on service reports, have the customer sign to acknowledge their acceptance of that particular service item or all items on the service report.

Paperwork for New/Incomplete Service Items

Complete all return service reports daily, utilizing catalogue codes and proper terminology.

All reports must be complete, accurate and signed off by the customer acknowledging the service to be completed.

Company Representation

Always represent the company in a courteous and professional manner.

Always operate company vehicles in a protected and professional manner.

Education

Grade 12

Specialized knowledge, Skills/Abilities and Experience

Working knowledge of cabinetry installation, counter tops, woodworking and finishing techniques





Possess excellent organizational and time management skills

Capable of working independently (minimal supervision) as well as part of a solid team

Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact

Valid driver's license and clean driver’s abstract record

Proven problem solving ability and creative approach to solving service issues on site

Must be physically fit and able to lift up to 75 lbs

Good PC skills with working knowledge of Outlook, Excel and Word

Knowledge of Deslaurier products and services would be a strong asset

Must provide own equipment: table saw, chop saw, air nailer, compressor, wood working tools.

This position offers an opportunity to leverage your technical expertise in a dynamic environment dedicated to delivering top-tier service. We value professionalism, technical proficiency, and a commitment to excellence in every aspect of the role.

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📌 Kitchen Install & Service Technician (Quebec City)
🏢 Deslaurier Custom Cabinets
📍 Quebec City