Join Toromont Cat in London as a Parts Counter Person and deliver unrivaled customer service. Enhance customer loyalty through expert parts support and effective communication.

This full-time, permanent role emphasizes customer experience and requires managing parts inquiries efficiently for Toromont Cat’s diverse clientele. You’ll be directly involved in sourcing, ordering, and managing parts while maintaining high safety standards. Collaborate with a dedicated team and leverage your industry knowledge for success in the premium Caterpillar brand.

Key Responsibilities:
• Provide parts recommendations and advice to customers
• Handle inquiries and requests through multiple channels
• Source and procure parts while managing inventory systems




• Process warranties and conduct inventory counts effectively
• Provide on-call service support when necessary

Requirements:
• Minimum post-secondary education is mandatory
• Three or more years in a parts service capacity
• Proficient in DBS, SIS, Word, and Excel
• Excellent customer service and interpersonal skills
• Robust organizational capabilities for task management

Enhance customer service skills while working with Toromont Cat’s industry-leading team in London.
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📌 Parts Counter Role at Toromont Cat (Ontario)
🏢 Toromont CAT
📍 Ontario