Become a vital part of Haventree Bank as a Bilingual Client Accounts Specialist, focusing on client needs in both English and French. You will build relationships and negotiate solutions effectively.

This essential role reports to the Manager, Client Accounts Management, requiring a self-driven expert with strong communication skills. You will manage multiple client files and develop solutions that cater to their unique circumstances. Your commitment to resolving financial challenges will contribute to the upward mobility of underserved Canadians.

Key Responsibilities:
• Negotiate and create payment arrangements for clients
• Prepare insolvency claims and research account issues
• Manage loan defaults accurately and efficiently




• Control risk on assigned portfolios and comply with regulations
• Ensure accurate case processing in Salesforce

Requirements:
• 1–2 years experience in financial services
• Knowledge of recovery practices and regulations
• Proficient with Microsoft Office and Salesforce
• Strong conflict resolution skills required
• Bilingual in English and French essential

Support clients in building financial security with your expertise at Haventree Bank.
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📌 Bilingual Client Accounts Specialist Role (Alberta)
🏢 Haventree Bank
📍 Alberta