Become an Operations Support Agent with Desjardins, located in office in our full-time position. Utilize your experience to process reports and support customers effectively every day.

Desjardins seeks an Operations Support Agent to manage various reports and requests across all caisse sectors. This role includes validating data, liaising with service departments, and executing follow-ups with members and customers. Your contribution will enhance our operational efficiency while ensuring satisfaction.

Key Responsibilities:
• Process and reconcile reports for all caisse sectors
• Input, validate, and save data in the system
• Liaise with Shared Services and other components
• Handle filing and document management activities
• Address transactional calls and offer tailored solutions

Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• Proficiency in French is required
• Knowledge of security measures and internal controls
• Understanding of financial services cooperatives

Support Desjardins' mission with your operational expertise and customer focus skills in this key role.
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📌 Full-Time Operations Support Agent (Quebec City)
🏢 Desjardins
📍 Quebec City