Join Aurora Finance as a Customer Support Specialist focusing on systems support and client interaction. This permanent, full-time role offers opportunities to support a dynamic educational environment.

The University of Manitoba is expanding its team with a Customer Support Specialist for Aurora Finance. This position requires a minimum of three years in customer service and system support. Key tasks involve managing financial systems access and troubleshooting client inquiries with effective documentation practices.

Key Responsibilities:
• Oversee user access and security for financial systems
• Update financial authority data and internal process documents
• Provide assistance to clients on financial system usage
• Maintain problem logs and analyze issues for resolution
• Collaborate on developing training materials for clients

Requirements:
• Formal training in a related discipline
• At least three years of relevant experience
• Proficient in advanced Microsoft Office tools
• Robust communication and organizational abilities
• Adaptability in a changing work environment

Enhance client service and system efficiency as part of the Aurora Finance team.
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📌 Aurora Finance Customer Support Specialist (Manitoba)
🏢 Department of Food Science, University of Manitoba
📍 Manitoba