Drive success for Quebec merchants as a Bilingual Client Success Specialist at Financeit, specializing in customer training and support.
In this role, you will work closely with current and existing merchants, coaching them on using Financeit’s financing options effectively. Your organizational skills and positive communication will ensure that merchants are productive and satisfied with their experience, while your accountability in reporting will keep operations streamlined.
Key Responsibilities:
• Ensure smooth merchant transitions from approval
• Educate merchants on financing capabilities and tools
• Focus on generating consistent volume with partners
• Plan and lead training sessions for merchants
• Maintain reporting on sales and support activities
Requirements:
• Minimum of 2 years in customer service or sales
• Bilingual in English and French required
• Background in consumer lending or SaaS preferred
• Proficiency in Salesforce or similar CRM tools
• Strong interpersonal and multitasking skills
Bring your skills in customer service and bilingual communication to support the merchants at Financeit.
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